Customer Feedback Form

CAS is committed to our customers and values your feedback. Let us know about your experience—we will utilize the information to better improve our procedures. If you identify specific CAS employees, we will share your comments with them.

Date of Event:
Time of Event:
Location and Flight Information:
(Terminal & Checkpoint if known)
Last Name:
First Name:
Courtesy and helpfulness of security staff:
Thoroughness of security inspection:
Waiting time at security inspection:
Feeling of being safe and secure:
Ratings are 5 - Excellent, 4- Very Good, 3- Good, 2- Below Expectations, and 1- Poor.
CAS Employee(s) Involved:
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